Privacy Policy

Your privacy is very important. Cetalingua, LLC (“we” hereafter) has developed a privacy policy so our members do understand what is being collected and what information is being used. When you visit our site, we will learn certain information about you as a result of your visit.

Just like many other commercial websites, our website uses ‘cookies’ and server logs to get information about how you use our site, including time and date of visits, what pages were viewed, how much time was spent on our site, and your IP address. We collect your IP address for profile and demographic data, which is a part of traffic data. IP address is also recorded when you complete a quiz on our site. If you send us an email, we will keep your message content, email address, and responses.

Cookies and IP address

A cookie is a text document that often incorporates an anonymous but unique identifier. When you visit some site on the Internet, that website’s computer communicates with your computer and asks for permission to store this small text file on your computer’s hard drive in the folder that is set up for cookies. If your browser allows it, the website also sends its own cookie to the browser. The IP address is a special address used by your computer when it connects to the Internet. It is a number that is needed to identify your computer. Our website automatically collects IP addresses by our webserver as part of the traffic data (includes profile and demographic data) in order for the data (your requested Webpages) to be sent back to you. We use W3Counter plugin for this purpose and you can Opt-Out here:  W3Counter Opt-Out.

How the Information you Provide to us is Used

We use the personal information you provide for the purpose of conducting and administering our business activities, for providing services,  customer care, and making available services and other items to both existing and potential members and customers. We do not obtain any personal information when you just visit our website, unless you provide this information to us. However, we do not sell, share, or transfer your personal information to unaffiliated third parties without approval from you at the time when the information is collected. We may disclose information when legally compelled to do so. In other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights. Our membership is processed through fully secured Woo Commerce platform that is fully GDPR compliant. You can review Woo Commerce data protection information here.

Our Email Policies

We keep your email address and in case of device rental, your physical address, confidential. We do not transfer, sell, or share our membership subscription, newsletter subscription, and course subscription lists with any third parties. Similarly, will not provide your personal information to any third-party individual, government agency, or company at any time unless strictly compelled to do so by law. We will only use your email to provide information in a timely manner about our company and our company’s activities. We will maintain the information you send via e-mail in accordance with applicable federal law.

Compliance with CAN-SPAM

In order to be compliant with the CAN-SPAM Act, any email sent from our organization will clearly indicate who this email is sent from and will have clear and direct information on how to contact the sender. Additionally, our email messages will clearly indicate how you can remove yourself from the mailing list so no further communication will be sent to you from us.

Choice/Opt-Out

Our site will give users the opportunity to opt-out of receiving further communications from us by reading the instructions on how to unsubscribe located at the bottom of our emails. If you no longer want to receive our newsletters, promotional materials, or emails, you can opt-out by clicking on the unsubscribe link at the bottom of our emails.You can also edit your member profile or manually cancel your membership to stop occurrence of fees. Once your membership is cancelled all personal data pertaining to your membership will also be deleted.

Acceptable Use

You do agree to use and utilize our website for lawful purposes and in a manner that does not infringe the rights or inhibit/restrict anyone else’s’ enjoyment and use of our website. The behaviors that are prohibited include causing distress to other users, harassing other users, causing inconvenience to other users, transmitting, distributing, or publishing offensive or obscene content, as well as disrupting the normal dialogue and its flow within our website. You also must not use our website to send any sort of unsolicited commercial communications. Similarly, you must not use our website content for any type of marketing purpose without securing our express written consent. Restricted Access In the future, we may have a need to restrict access to part (or all) of our website and we reserve the full right to do so. If, at any point, we provide you with a username and password for you to access restricted areas of our website, you must ensure that both your username and password are kept confidential.

How Do We Protect Your Information and Secure Information Transmissions?

Email is not a form of communication that is recognized as secure. So we request that you do not send us any sort of private information via email. At the same time, doing so is allowed, but you send it at your own risk. Some of the information you may enter on our website may be transmitted securely via a secure medium known as Secure Sockets Layer, or SSL. Credit Card information and other sensitive information is never transmitted via email. The membership fees, device fees and class fees are processed via Woo Commerce and Stripe platforms that fully encrypt all data. Woo Commerce and Stripe platforms are fully GDPR compliant and you can read about the data handling policies here and here. Our website may use software programs to make some summary analysis and statistics, which is done to assess numbers of visitors in regard to different site parties, what information users find least or most interesting, which will help to inform our technical design, problem areas, and system performance. For the website security and to assure the access to the website, the site uses software that monitors traffic, as it helps to identify unauthorized attempts to change information, to upload information, or to cause any sort of damage.

Limitation of Liability and Disclaimer

Our website and company make no representation, assurances, or warranties in regard to accuracy, completeness, or currency of the content on our website and sites that link to our site. All materials on our site are provided “as is” without implied or expressed warranty including warranties in terms of noninfringement of intellectual property or fitness for any particular purpose or merchantability. In no event shall our company and our site or its agents or associates be liable for any damages whatsoever (including, without limitation, damages for loss of profits, business interruption, loss of information, injury or death) arising out of the use of or inability to use the materials, even if our company has been advised of the possibility of such loss or damages. Policy changes

We reserve the right to change or amend this policy without or with notice and at any time. Be assured however, that if our policy changes in the future, we will not use the personal information you have submitted to us under this privacy policy in a manner that is materially inconsistent with this privacy policy, without your prior consent. We are fully committed to conducting our business in a way that is in accordance with these principles so we can ensure that the confidentiality of personal information is maintained and protected. If you have additional questions regarding dealing with our website or about this policy, please contact us at: admin at cetalingua dot com.

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